Isis Books plc sells business books on the Internet. On 3 October at its head office, Isis Book's Marketing Director and two overseas sales representatives are planning a sales trip to Russia. They want to meet with their Russian customers.

You have already got an invitation letter.

Write an e-mail as a customer to confirm the date and time of your appointment.

Example:

Dear ...,

I am writing to confirm the details of our appointment ....

Remember:

A formal e-mail is similar to a standard business letter, but usually it is shorter. The e-mail should begin with Dear ... and finish with Best wishes or Best regards.

You use this style if you are writing to somebody outside the company or somebody you do not know well.